Nespresso Promotion - Terms of Offers
(Customer) Promotion: 26. Mother's day 2020 Campaign

TERMS OF OFFER


  1. Promotion Name

    Nespresso Vertuo Costco Mother’s Day Promotion 2020 (“The Promotion”).

  2. Promoter

    The Promoter is Nestlé Australia Ltd. ABN 77 000 011 316 trading as Nespresso Australia of Level 4, 201 Miller Street North Sydney NSW 2060.

  3. Website

    www.nespressopromotion.com.au
  4. Eligibility Criteria

    Claims can be submitted by:

    • Residents of Australia;
    • Who have purchased a Participating Product from a Participating Retailer;
    • Who are new/existing Nespresso Club Members; and
    • Who have submitted a claim in accordance with the claim method;
    • Who have otherwise complied with these terms and conditions.

  5. Promotional Period

    The Promotion starts at 12:01am AEDT on 30 March 2020 and closes at 11:59pm AEST on 31 May 2020 (“Close Date”)

  6. Participating Products

    Participating Products include:

    • Vertuo
    • VertuoPlus
    • VertuoPlus & Aeroccino3

    A Participating Product does not include:

    1. Nespresso Business Solution machines; or
    2. Commercial sales, second-hand, refurbished, trade seconds of similar products as determined by Nespresso in its sole discretion; or
    3. Nespresso Original Line machines.

  7. Participating Retailers

    All Costco Australia stores (including physical shop fronts and online store) which display promotional materials for the Promotion

    A Participating Retailer is not www.nespresso.com or the Nespresso Club via phone 1800 623 033 or Nespresso Boutiques.

  8. Offer

    There are 2 offers associated with this Promotion. Firstly, if you purchase a Participating Product from a Participating Retailer during the Promotional Period, you will receive a $50 instant discount at the Costco register. Secondly, following your purchase of a Participating Product from a Participating Retailer during the Promotional Period, you can redeem $20 off your first coffee order for 50 or more coffee capsules from Nespresso.

  9. Claim Method

    To claim, claimants must:

    1. Visit a Costco store or Costco website in Australia;
    2. Purchase a Participating Product from a Participating Retailer during the Promotional Period;
    3. Receive $50 off your machine purchase at Costco register or checkout at Costco website;
    4. Be or become a Nespresso Club Member;
    5. Submit claim for the $20 discount (“Coffee Credit”) by visiting www.nespressopromotion.com.au and following the prompts. Claimants will need to provide proof of purchase (i.e. Costco receipt) in order to complete the claim process. All claims must be completed online by 11:59pm AEST on 28/6/20.
    6. Following claim verification, you will receive an email from Nespresso providing confirmation of the $20 Coffee Credit and how to redeem it.
    7. To redeem the $20 Coffee Credit, claimants must purchase 50 or more capsules from Nespresso in a single transaction by 11:59pm AEST on 23/8/20. Purchases can be made online (visit www.nespresso.com) or by phoning the Nespresso Club on 1800 623 033. Free standard delivery is included with redemption.

  10. Important Dates

    Promotional Period Promotion applies to purchases of Participating Products from Participating Retailers between 12:01am AEDT on 30/3/20 and 11:59pm AEST 31/5/20

    $20 Coffee Credit – Submit claim by: Claimants must complete the claim process for the $20 Coffee Credit by 11:59pm AEST on 28/6/20

    Use $20 Coffee Credit by: To redeem the $20 Coffee Credit, claimants must purchase 50 or more capsules from Nespresso in a single transaction by 11:59pm AEST on 23/8/20.

  11. Offer Delivery

    The $50 discount on a purchase of a Participating Product in a Participating Retailer during the Promotional Period will be applied directly at the time of payment for the Participating Product in the Participating Retailer.

    Following claim verification by Nespresso, the $20 Coffee Credit will be applied automatically from the claimant’s next coffee order for 50 or more capsules if order is placed by 11:59pm AEST on 23/8/20.

    Claimants will have to spend an additional minimum amount in order to redeem the $20 Coffee Credit. For example: to receive the $20 Coffee Credit claimants may purchase 50 capsules (5 sleeves) of Voltesso capsules at $0.80 per capsule at a total cost of $40.00. Following application of the $20 Coffee Credit the claimant will have a minimum spend of $20.

  12. Maximum claims permitted

    A maximum of three (3) claims in total will be accepted per customer during the Offer Period, provided each claim represents the separate purchase of a Participating Product;

  13. Other conditions

    1. The Offer is available to Australian residents aged 18 years and over who provide an Australian postal address and comply with these Terms of Offer. Employees of Nestlé Australia Ltd, any company associated with Nespresso, any company acting as a service provider for Nespresso and the employee’s immediate families are ineligible to claim this offer.
    2. Use with other offers: This Offer is not available in conjunction with any other Nespresso promotion, offer or discount. This offer is not available to customers who use points/rewards from a third party loyalty program as full payment towards a Participating Product at a Participating Retailer. The Offer is not valid for commercial sales, second-hand, refurbished, trade seconds or similar products as determined by Nespresso in its sole discretion
    3. Verification: Nespresso reserves the right to verify the validity of all claims and reserves the right to disqualify any individual claimant or group of claimants for tampering with the claim process. Proof of purchase documentation (in the form of a purchase receipt) must clearly show the Participating Retailer, the Participating Product, the price paid and the date of the purchase. The serial number of the machine must also be provided to Nespresso. Claim details that are ineligible or incomplete will be considered void.
    4. Returns: Nespresso reserves the right to refuse any claim if the Participating Product is returned to the point of purchase.
    5. Privacy: Nespresso collects claimants’ personal information in order to conduct the Offer. All personal details are kept in accordance with the Nespresso Privacy Policy. Visit www.nespresso.com.au/en/pages/legal to access the Nespresso Privacy Policy.
    6. Receipt of claims: Claims are deemed to be received at the time of receipt into the Promoter’s database. The Promoter is not responsible for incorrect, inaccurate, incomplete, late, lost or misdirected information caused by an entrant or occurring during transmission.
    7. Not transferable: All Offers unless stated to the contrary are not transferable & cannot be converted to cash.
    8. Australian Consumer Law: These terms and conditions do not exclude or limit the application of any statutory provision (including a provision of the Competition and Consumer Act 2010) where to do so would contravene that statute or cause any part of these terms and conditions to be void.
    9. Tampering: The Promoter reserves the right to disqualify any individual claimant or group of claimants for tampering with the claim process. Tampering includes but is not limited to the utilisation of techniques designed to make multiple claims that are not associated with a separate eligible purchase, or submitting a claim which is not otherwise in accordance with these terms.
    10. Technical Malfunction: If for any reason this Promotion is not capable of running as planned, whether caused by computer virus, mobile phone failure, line drop out, bugs, tampering, unauthorised intervention, fraud, technical failures or any other cause beyond the control of the Promoter which corrupt or affect the administration, security, fairness or integrity of the Promotion, the Promoter reserves the right in its sole discretion to modify the Promotion.
    11. Lay bys: Lay-bys not paid in full by 31 May 2020 are excluded from this offer.
    12. Delivery: Free standard delivery is included with redemption of the $20 Coffee Credit.

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