Nespresso Cash Back - Terms of Offers
(Customer) Promotion: 22. Year End 2018 Campaign

TERMS OF OFFER


  1. Nespresso 'A Celebration with Nespresso' Dual Offer promotion ("The Promotion").

  2. The Promoter is Nestlé Australia Ltd. ABN 77 000 011 316 trading as Nespresso Australia of Level 4, 201 Miller Street North Sydney NSW 2060.

  3. www.nespressopromotion.com.au

  4. Promotional Period

    The Promotion starts at 12:01am AEDT (Australian Eastern Daylight Savings Time) on 7 November 2018 and closes at 11:59pm AEDT on (Australian Eastern Daylight Savings Time) on 31 January 2019.

  5. Participating Products

    1. Offer 1 Participating Products include CitiZ, Pixie, Prodigio, Expert, Lattissima, Maestria, Gran Maestria, U, KitchenAid and Creatista Nespresso coffee machine ranges purchased from Participating Retailers.
    2. Offer 2 Participating Products include Essenza, Essenza Mini and Inissia Nespresso coffee machine ranges purchased from Participating Retailers.

    A Participating Product does not include:

    1. Nespresso Business Solution machines; or
    2. Commercial sales, second-hand, refurbished, trade seconds of similar products as determined by Nespresso in its sole discretion;
    3. Nespresso Vertuo machine ranges.

  6. Retailers who sell Participating Products in Australia and operate from shop fronts in Australia including both the physical shop front and online store operated by such retailers.

    It does not include the Nespresso Club (whether online at www.nespresso.com or via phone 1800 623 033) or Nespresso Boutiques.

    1. Offer 1; Purchase any CitiZ, Pixie, Prodigio, Expert, Lattissima, Maestria, Gran Maestria, U, KitchenAid or Creatista Nespresso machine ranges to get $30 cash back plus $30 Nespresso Coffee Credit.
    2. Offer 2; Purchase any Essenza, Essenza Mini or Inissia Nespresso coffee machine ranges to get $20 cash back plus $20 Nespresso Coffee Credit.

  7. A Coffee Credit is a credit which is applied to a Nespresso Club Member’s account so that they can purchase Nespresso coffee capsules.

  8. The cash back and coffee credit will be provided to the claimant within 15 business days after their claim has been validated and processed by The Promoter.

    The cash back will be transferred via eftpos to the bank account details provided by the claimant.

    The coffee credit will be placed into the claimant’s Nespresso Membership account.

  9. Claims can be submitted by:

    • Residents of Australia;
    • Who have purchased a Participating Product from a Participating Retailer;
    • Who are new/existing Nespresso Club Members; and
    • Who have submitted a claim in accordance with the Claim method;
    • Who have otherwise complied with these terms and conditions.

  10. To claim, claimants must during the Promotional Period:

    1. Go to a Participating Retailer;
    2. Purchase a Participating Product;
    3. Before the Claim Close Date, visit the Website to submit their cash back and Coffee Credit claim and join the Nespresso Club (if required);
    4. Use the Coffee Credit in accordance with Coffee Credit Use Conditions at www.nespresso.com.au or by phoning the Nespresso Club on 1800 623 033 or by visiting a Nespresso Boutique.

  11. Claim Close Date

    • The claim process must be completed no later than 11:59pm AEDT on 28 February 2019.

  12. Maximum claims permitted

    • A maximum of three (3) claims in total will be accepted per customer during the Offer Period, provided each claim represents the separate purchase of a Participating Product;

  13. The cash back will be provided as an Electronic Funds Transfer (“EFT”) into the claimants’ nominated Australian bank account within 15 business days.

  14. The Coffee Credit must be used in full in a single transaction by no later than 11:59pm AEDT on 28 March 2019. The Coffee Credit cannot be used for purchases under $30 for Offer 1 or under $20 for Offer 2.

  15. The Coffee Credit must be used in full in a single transaction. It cannot be used for purchases of less than $50.

    If purchasing online or by calling the Nespresso Club. Minimum spends apply, for example:

    1. For Offer 1: To redeem the Coffee Credit online or by calling the Nespresso Club or at a Nespresso Boutique claimants may purchase a minimum of 50 Original Line Arpeggio capsules ( 5 sleeves where each sleeve contains 10 capsules) at $0.69 per capsule at a total cost of $34.50. Following application of the $30.00 Coffee Credit, the claimant will have a minimum spend of $4.50.
    2. For Offer 2: To redeem the Coffee Credit online or by calling the Nespresso Club claimants may purchase a minimum of 50 capsules. If they purchase 50 capsules (5 sleeves where each sleeve contains 10 capsules) of Original Line Arpeggio capsules at $0.69 per capsule, the total cost will be $34.50. Following application of the $20.00 Coffee Credit, the claimant will have a minimum spend of $14.50.

    To redeem the Coffee Credit in the boutique, the claimant may purchase 30 capsules of Original Line Arpeggio capsules at $0.69 per capsule where the total cost will be $20.70. The claimant will therefore have a minimum spend of $0.70 if Offer 2 is redeemed in the boutique.

  16. Other conditions

    1. Use with other offers: This Offer is not available in conjunction with any other Nespresso promotion, offer or discount. The offer is not available to customers who use points/rewards from a third party loyalty program as full payment towards a Participating Product at a Participating Retailer. A Participating Product does not include Nespresso Business Solution machines. A Participating Product does not include Nespresso Vertuo machines. The Offer is not valid for commercial sales, second-hand, refurbished, trade seconds or similar products as determined by Nespresso in its sole discretion.

    2. Verification: Nespresso reserves the right to verify the validity of all claims and reserves the right to disqualify any individual claimant or group of claimants for tampering with the claim process. Proof of purchase documentation (in the form of a purchase receipt) must clearly show the Participating Retailer, the Participating Product, the price paid and the date of the purchase. The serial number of the machine must also be provided to Nespresso. Claim details that are ineligible or incomplete will be considered void.

    3. Returns: Nespresso reserves the right to refuse any claim if the Participating Product is returned to the point of purchase.

    4. Privacy: Nespresso collects claimants’ personal information in order to conduct the Offer. All personal details are kept in accordance with the Nespresso Privacy Policy. Visit www.nespresso.com.au/en/pages/legal to access the Nespresso Privacy Policy.

    5. Receipt of claims: Claims are deemed to be received at the time of receipt into the Promoter’s database. The Promoter is not responsible for incorrect, inaccurate, incomplete, late, lost or misdirected information caused by an entrant or occurring during transmission.

    6. Not transferable: All Offers unless stated to the contrary are not transferable & cannot be converted to cash.

    7. Australian Consumer Law: These terms and conditions do not exclude or limit the application of any statutory provision (including a provision of the Competition and Consumer Act 2010) where to do so would contravene that statute or cause any part of these terms and conditions to be void.

    8. Tampering: The Promoter reserves the right to disqualify any individual claimant or group of claimants for tampering with the claim process. Tampering includes but is not limited to the utilisation of techniques designed to make multiple claims that are not associated with a separate eligible purchase, or submitting a claim which is not otherwise in accordance with these terms.

    9. Technical Malfunction: If for any reason this Promotion is not capable of running as planned, whether caused by computer virus, mobile phone failure, line drop out, bugs, tampering, unauthorised intervention, fraud, technical failures or any other cause beyond the control of the Promoter which corrupt or affect the administration, security, fairness or integrity of the Promotion, the Promoter reserves the right in its sole discretion to modify the Promotion.

    10. Lay bys: Lay-bys not paid in full by 31 January 2019 are excluded from this offer.

    11. Delivery: Free standard delivery is included with redemption.

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