Nespresso Cash Back - Terms of Offers
(Customer) Promotion: 22. Year End 2018 Campaign


  1. Nespresso VertuoPlus $80 Cash Back Offer promotion.

  2. The Promoter is Nestlé Australia Ltd. ABN 77 000 011 316 trading as Nespresso Australia of Level 4, 201 Miller Street North Sydney NSW 2060.
  4. Promotional Period

    The Promotion starts at 12:01am AEDT (Australian Eastern Daylight Savings Time) on 7 November 2018 and closes at 11:59pm AEDT on (Australian Eastern Daylight Savings Time) on 31 January 2019.

  5. Participating Products

    Any Nespresso VertuoPlus coffee machines purchased from Participating Retailers.

    A Participating Product does not include:

    1. Nespresso Business Solution machines; or
    2. Commercial sales, second-hand, refurbished, trade seconds of similar products as determined by Nespresso in its sole discretion; or
    3. Nespresso Original Line machines.

  6. Retailers who sell Participating Products in Australia and operate from shop fronts in Australia including both the physical shop front and online store operated by such retailers.

    A Participating Retailer is not or the Nespresso Club via phone 1800 623 033 or Nespresso Boutiques.

  7. Purchase any Nespresso VertuoPlus coffee machine to get $80 cash back. Cash back will be provided as an EFT into claimant’s nominated Australian bank account.

  8. The $80 cash back will be deposited within 15 business days by electronic funds transfer (“EFT”) into the Australian bank account provided by the claimant.

  9. Claims can be submitted by:

    • Residents of Australia;
    • Who have purchased a Participating Product from a Participating Retailer;
    • Who are new/existing Nespresso Club Members; and
    • Who have submitted a claim in accordance with the Claim method;
    • Who have otherwise complied with these terms and conditions.

  10. To claim, claimants must during the Promotional Period:

    1. Go to a Participating Retailer;
    2. Purchase a Participating Product;
    3. Before the Claim Close Date, visit the Website to submit a cash back claim and join the Nespresso Club (if required);
    4. Following claim verification, receive an email from Nespresso providing confirmation of the cash back being processed to the bank account details provided by the claimant;

  11. Claim Close Date

    • The claim process must be completed no later than 11:59pm on 28 February 2019.

  12. Maximum claims permitted

    • A maximum of three (3) claims in total will be accepted per customer during the Offer Period, provided each claim represents the separate purchase of a Participating Product;

  13. Cash Back Claim

    • Cash Back will be provided as an Electronic Funds Transfer (“EFT”) into the claimant’s nominated Australian bank account.

  14. Other conditions

    1. Use with other offers: This Offer is not available in conjunction with any other Nespresso promotion, offer or discount. The offer is not available to customers who use points/rewards from a third party loyalty program as full payment towards a Participating Product at a Participating Retailer. A Participating Product does not include Nespresso Business Solution machines. A Participating Product does not include Nespresso Original Line machines. Nespresso machines that are Original Line products include but are not limited to Essenza, Essenza Mini, Inissia, CitiZ, Pixie, Prodigio, Expert, Lattissima, Maestria, Gran Maestria, U, KitchenAid and Creatista Nespresso machine ranges. The Offer is not valid for commercial sales, second-hand, refurbished, trade seconds or similar products as determined by Nespresso in its sole discretion.

    2. Verification: Nespresso reserves the right to verify the validity of all claims and reserves the right to disqualify any individual claimant or group of claimants for tampering with the claim process. Proof of purchase documentation (in the form of a purchase receipt) must clearly show the Participating Retailer, the Participating Product, the price paid and the date of the purchase. The serial number of the machine must also be provided to Nespresso. Claim details that are ineligible or incomplete will be considered void.

    3. Returns: Nespresso reserves the right to refuse any claim if the Participating Product is returned to the point of purchase.

    4. Privacy: Nespresso collects claimants’ personal information in order to conduct the Offer. All personal details are kept in accordance with the Nespresso Privacy Policy. Visit to access the Nespresso Privacy Policy.

    5. Receipt of claims: Claims are deemed to be received at the time of receipt into the Promoter’s database. The Promoter is not responsible for incorrect, inaccurate, incomplete, late, lost or misdirected information caused by an entrant or occurring during transmission.

    6. Not transferable: All Offers unless stated to the contrary are not transferable & cannot be converted to cash.

    7. Australian Consumer Law: These terms and conditions do not exclude or limit the application of any statutory provision (including a provision of the Competition and Consumer Act 2010) where to do so would contravene that statute or cause any part of these terms and conditions to be void.

    8. Tampering: The Promoter reserves the right to disqualify any individual claimant or group of claimants for tampering with the claim process. Tampering includes but is not limited to the utilisation of techniques designed to make multiple claims that are not associated with a separate eligible purchase, or submitting a claim which is not otherwise in accordance with these terms.

    9. Technical Malfunction: If for any reason this Promotion is not capable of running as planned, whether caused by computer virus, mobile phone failure, line drop out, bugs, tampering, unauthorised intervention, fraud, technical failures or any other cause beyond the control of the Promoter which corrupt or affect the administration, security, fairness or integrity of the Promotion, the Promoter reserves the right in its sole discretion to modify the Promotion.

    10. Lay bys: Lay-bys not paid in full by 31 January 2019 are excluded from this offer.


Proceed with addition?

Proceed with deletion?

Proceed with update?