Nespresso Promotion - Claim Form
(Customer) Promotion: 28. Year End 2020 Campaign

Cash-Back Claim Form

Please make sure your details are correct. Only 3 are claims allowed per household.

Please ensure the details provided are as per the relevant company bank account
 
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    TERMS OF OFFER


    1. Promotion Name

      Nespresso Vertuo Costco Year End Promotion 2020 (“The Promotion”).

    2. Promoter

      The Promoter is Nestlé Australia Ltd. ABN 77 000 011 316 trading as Nespresso Australia of Level 4, 201 Miller Street North Sydney NSW 2060.

    3. Website

      www.nespressopromotion.com.au
    4. Eligibility Criteria

      Claims can be submitted by:

      • Residents of Australia;
      • Who have purchased a Participating Product from a Participating Retailer during the Promotional Period;
      • Who are new/existing Nespresso Club Members;
      • Who have submitted a claim in accordance with the claim method;
      • Who have otherwise complied with these terms and conditions.

    5. Promotional Period

      The Promotion starts at 12:01am AEDT on 2/11/20 and closes at 11:59pm AEDT on 31/1/21.

    6. Participating Products

      Participating Products include:

      • Vertuo
      • Vertuo Next
      • Vertuo Next & Aeroccino3
      • VertuoPlus
      • VertuoPlus & Aeroccino3

      Note: Models and colours may vary by store.

      A Participating Product does not include:

      1. Nespresso Business Solution machines; or
      2. Commercial sales, second-hand, refurbished, trade seconds of similar products as determined by Nespresso in its sole discretion; or
      3. Nespresso Original Line machines.

    7. Participating Retailers

      All Costco stores (physical stores and online store) in Australia displaying promotional materials for the Promotion are the Participating Retailers for this promotion.

      A Participating Retailer is not www.nespresso.com or the Nespresso Club via phone 1800 623 033 or Nespresso Boutiques

    8. Offer

      There are 2 offers associated with this Promotion.

      Firstly, if you purchase a Participating Product from a Participating Retailer during the Promotional Period, you will receive a $60 instant discount at the Costco register.

      Secondly, following your purchase of a Participating Product from a Participating Retailer during the Promotional Period, you can redeem $20 off your first coffee order (“Coffee Credit”) of 50 or more coffee capsules via redemption from Nespresso.

      Simply visit www.nespressopromotion.com.au for all details and to submit your claim.

    9. Claim Method

      To claim, claimants must during the Promotional Period:

      1. Go to a Participating Retailer;
      2. Purchase a Participating Product from a Participating Retailer during the Promotional Period;
      3. Receive $60 off your machine purchase at Costco register;
      4. Be or become a Nespresso Club Member;
      5. Submit claim for the $20 Coffee Credit by visiting www.nespressopromotion.com.au and following the prompts. Claimants will need to provide proof of purchase (i.e. Costco receipt) in order to complete the claim process. All claims must be completed online by 11:59pm AEDT on 28/2/21;
      6. You will receive email correspondence from Nespresso to confirm that your claim has been received, your claim has been approved and confirmation of the $20 Coffee Credit being processed and instructions on how to redeem it. The Coffee Credit must be used in full in a single transaction of 50 capsules or more by 11.59pm AEDT on 28/3/21 where minimum spend applies and the total order amount must exceed the $20 Coffee Credit. Purchases can be made online (visit www.nespresso.com) or by phoning the Nespresso Club on 1800 623 033 or by visiting a Nespresso boutique. Free standard delivery is included with redemption.

    10. Offer Delivery

      The $60 discount on a purchase of a Participating Product from a Participating Retailer during the Promotional Period will be applied directly at the time of payment.

      The $20 Coffee Credit will be provided to the claimant within 10 business days after their claim has been validated and processed by the Promoter. Free standard delivery is included with redemption of the Coffee Credit order.

    11. Coffee Credit Use Conditions

      The Coffee Credit must be used to purchase Nespresso capsules from Nespresso channels where the Coffee Credit must be used in full in a single transaction by 11.59pm AEDT on 28/3/21.

      Claimants need to purchase 50 capsules or more (5 sleeves where each contain 10 capsules) in order to redeem the Coffee Credit and the total order amount must exceed the $20 Coffee Credit. Minimum spend applies.

      The Coffee Credit cannot be used in conjunction with any other Nespresso promotion, offer or discount.

    12. Minimum Spend

      The Coffee Credit must be used in full in a single transaction of 50 capsules or more and the total order amount must exceed the $20 Coffee Credit.

      For example: to redeem the $20 Coffee Credit claimants may purchase 50 capsules (5 sleeves where each sleeve contains 10 capsules) of Vertuo Altissio capsules at $0.80 per capsule at a total cost of $40.00. Following application of the $20 Coffee Credit the claimant will have a minimum spend of $20.00.

    13. Maximum Claims Permitted

      A maximum of three (3) claims in total will be accepted per customer during the Promotional Period, provided each claim represents the separate purchase of a Participating Product.

    14. Other Conditions

      1. The Offer is available to Australian residents aged 18 years and over who provide an Australian postal address and comply with these Terms of Offer. Employees of Nestlé Australia Ltd, any company associated with Nespresso, any company acting as a service provider for Nespresso and the employee’s immediate families are ineligible to claim this offer.
      2. Use with other offers: This Offer is not available in conjunction with any other Nespresso promotion, offer or discount. This offer is not available to customers who use points/rewards from a third party loyalty program as full payment towards a Participating Product at a Participating Retailer. The Offer is not valid for commercial sales, second-hand, refurbished, trade seconds or similar products as determined by Nespresso in its sole discretion.
      3. Verification: Nespresso reserves the right to verify the validity of all claims and reserves the right to disqualify any individual claimant or group of claimants for tampering with the claim process. Proof of purchase documentation (in the form of a purchase receipt) must clearly show the Participating Retailer, the Participating Product, the price paid and the date of the purchase. The serial number of the machine must also be provided to Nespresso. Claim details that are ineligible or incomplete will be considered void.
      4. Returns: Nespresso reserves the right to refuse any claim if the Participating Product is returned to the point of purchase.
      5. Privacy: Nespresso collects claimants’ personal information in order to conduct the Offer. All personal details are kept in accordance with the Nespresso Privacy Policy. Visit www.nespresso.com.au/en/pages/legal to access the Nespresso Privacy Policy.
      6. Receipt of claims: Claims are deemed to be received at the time of receipt into the Promoter’s database. The Promoter is not responsible for incorrect, inaccurate, incomplete, late, lost or misdirected information caused by an entrant or occurring during transmission.
      7. Not transferable: All Offers unless stated to the contrary are not transferable & cannot be converted to cash.
      8. Australian Consumer Law: These terms and conditions do not exclude or limit the application of any statutory provision (including a provision of the Competition and Consumer Act 2010) where to do so would contravene that statute or cause any part of these terms and conditions to be void.
      9. Tampering: The Promoter reserves the right to disqualify any individual claimant or group of claimants for tampering with the claim process. Tampering includes but is not limited to the utilisation of techniques designed to make multiple claims that are not associated with a separate eligible purchase or submitting a claim which is not otherwise in accordance with these terms.
      10. Technical Malfunction: If for any reason this Promotion is not capable of running as planned, whether caused by computer virus, mobile phone failure, line drop out, bugs, tampering, unauthorised intervention, fraud, technical failures or any other cause beyond the control of the Promoter which corrupt or affect the administration, security, fairness or integrity of the Promotion, the Promoter reserves the right in its sole discretion to modify the Promotion.
      11. Lay-bys: Lay-bys not paid in full by the end of the Promotional Period are excluded from this offer.
      12. Interest Free: Interest free purchases made at Participating Retailers are included in this offer. The claimant must provide Nespresso with the proof of purchase documentation (in the form of a receipt or valid invoice) that must clearly show the Participating Retailer, the Participating Product, the amount owing and the date of the purchase.


    TERMS OF OFFER


    1. Promotion Name

      Nespresso Year End Promotion 2020 – Vertuo Coffee Machines (“The Promotion”).

    2. Promoter

      The Promoter is Nestlé Australia Ltd. ABN 77 000 011 316 trading as Nespresso Australia of Level 4, 201 Miller Street North Sydney NSW 2060.

    3. Website

      www.nespressopromotion.com.au

    4. Eligibility Criteria

      Claims can be submitted by:

      • Residents of Australia;
      • Who have purchased a Participating Product from a Participating Retailer during the Promotional Period;
      • Who are new/existing Nespresso Club Members;
      • Who have submitted a claim in accordance with the claim method;
      • Who have otherwise complied with these terms and conditions.

    5. Promotional Period

      The Promotion starts at 12:01am AEDT on 2/11/20 and closes at 11:59pm AEDT on 31/1/21.

    6. Participating Products

      Participating Products include:

      • Vertuo
      • Vertuo Next
      • Vertuo Next & Aeroccino3
      • VertuoPlus
      • VertuoPlus & Aeroccino3

      Note: Models and colours may vary by store.

      A Participating Product does not include:

      1. Nespresso Business Solution machines; or
      2. Commercial sales, second-hand, refurbished, trade seconds of similar products as determined by Nespresso in its sole discretion; or
      3. Nespresso Original Line machines.

    7. Participating Retailers

      Retailers who sell Participating Products in Australia and operate from shop fronts in Australia including both the physical shop front and online store operated by such retailers and which display promotional material. Note: Costco is not a Participating Retailer.

      A Participating Retailer is not www.nespresso.com, the Nespresso Club via phone 1800 623 033, the Nespresso Boutiques, or the official Nespresso eBay store.

    8. Offer

      Purchase a Participating Product from a Participating Retailer during the Promotional Period and receive $80 cash back via redemption from Nespresso (“Cash Back”).

      The Cash Back will be provided as an EFT into claimant’s nominated Australian bank account.

      Simply visit www.nespressopromotion.com.au for all details and to submit your claim.

    9. Claim Method

      To claim, claimants must:

      1. Go to a Participating Retailer;
      2. Purchase a Participating Product from a Participating Retailer during the Promotional Period;
      3. Be or become a Nespresso Club Member;
      4. Visit the Website (www.nespressopromotion.com.au) to submit the Cash Back claim by 11:59pm AEDT on 28/2/21.
      5. You will receive email correspondence from Nespresso to confirm that your claim has been received, your claim has been approved and confirmation of the Cash Back being processed to the bank account details provided.

    10. Offer Delivery

      The $80 Cash Back will be deposited within 15 business days by electronic funds transfer (“EFT”) into the Australian bank account provided by the claimant.

    11. Maximum Claims Permitted

      A maximum of three (3) claims in total will be accepted per customer during the Promotional Period, provided each claim represents the separate purchase of a Participating Product.

    12. Other conditions

      1. 1. The Offer is available to Australian residents aged 18 years and over who provide an Australian postal address and comply with these Terms of Offer. Employees of Nestlé Australia Ltd, any company associated with Nespresso, any company acting as a service provider for Nespresso and the employee’s immediate families are ineligible to claim this offer.
      2. Use with other offers: This Offer is not available in conjunction with any other Nespresso promotion, offer or discount. This Offer is not available at Costco (Costco is not a Participating Retailer) or to customers who use points/rewards from a third party loyalty program as full payment towards a Participating Product at a Participating Retailer. The Offer is not valid for commercial sales, second-hand, refurbished, trade seconds or similar products as determined by Nespresso in its sole discretion.
      3. Verification: Nespresso reserves the right to verify the validity of all claims and reserves the right to disqualify any individual claimant or group of claimants for tampering with the claim process. Proof of purchase documentation (in the form of a purchase receipt) must clearly show the Participating Retailer, the Participating Product, the price paid and the date of the purchase. The serial number of the machine must also be provided to Nespresso. Claim details that are ineligible or incomplete will be considered void.
      4. Returns: Nespresso reserves the right to refuse any claim if the Participating Product is returned to the point of purchase.
      5. Privacy: Nespresso collects claimants’ personal information in order to conduct the Offer. All personal details are kept in accordance with the Nespresso Privacy Policy. Visit www.nespresso.com.au/en/pages/legal to access the Nespresso Privacy Policy.
      6. Receipt of claims: Claims are deemed to be received at the time of receipt into the Promoter’s database. The Promoter is not responsible for incorrect, inaccurate, incomplete, late, lost or misdirected information caused by an entrant or occurring during transmission.
      7. Not transferable: All Offers unless stated to the contrary are not transferable & cannot be converted to cash.
      8. Australian Consumer Law: These terms and conditions do not exclude or limit the application of any statutory provision (including a provision of the Competition and Consumer Act 2010) where to do so would contravene that statute or cause any part of these terms and conditions to be void.
      9. Tampering: The Promoter reserves the right to disqualify any individual claimant or group of claimants for tampering with the claim process. Tampering includes but is not limited to the utilisation of techniques designed to make multiple claims that are not associated with a separate eligible purchase, or submitting a claim which is not otherwise in accordance with these terms.
      10. Technical Malfunction: If for any reason this Promotion is not capable of running as planned, whether caused by computer virus, mobile phone failure, line drop out, bugs, tampering, unauthorised intervention, fraud, technical failures or any other cause beyond the control of the Promoter which corrupt or affect the administration, security, fairness or integrity of the Promotion, the Promoter reserves the right in its sole discretion to modify the Promotion.
      11. Lay-bys: Lay-bys not paid in full by the end of the Promotional Period are excluded from this offer.
      12. Interest Free: Interest free purchases made at Participating Retailers are included in this offer. The claimant must provide Nespresso with the proof of purchase documentation (in the form of a receipt or valid invoice) that must clearly show the Participating Retailer, the Participating Product, the amount owing and the date of the purchase.


    TERMS OF OFFER


    1. Promotion Name

      Nespresso Year End Promotion 2020 – Original Line Coffee Machines (“The Promotion”).

    2. Promoter

      The Promoter is Nestlé Australia Ltd. ABN 77 000 011 316 trading as Nespresso Australia of Level 4, 201 Miller Street North Sydney NSW 2060.

    3. Website

      www.nespressopromotion.com.au

    4. Eligibility Criteria

      Claims can be submitted by:

      • Residents of Australia;
      • Who have purchased a Participating Product from a Participating Retailer during the Promotional Period;
      • Who are new/existing Nespresso Club Members;
      • Who have submitted a claim in accordance with the claim method;
      • Who have otherwise complied with these terms and conditions.

    5. Promotional Period

      The Promotion starts at 12:01am AEDT on 2/11/20 and closes at 11:59pm AEDT on 31/1/21.

    6. Participating Products

      1. Offer 1 Participating Products include Creatista, Creatista Plus, Creatista Pro, Creatista Uno, Gran Lattissima, Lattissima One, Lattissima Plus, Lattissima Pro and Lattissima Touch Nespresso coffee machine ranges.
      2. Offer 2 Participating Products include CitiZ, CitiZ&milk, Essenza, Essenza Mini, Essenza Mini & Aeroccino3, Essenza Plus, Expert&milk, Gran Maestria, Inissia, KitchenAid, Maestria, Pixie, Prodigio and U Nespresso coffee machine ranges.

      Note: Models and colours may vary by store.

      A Participating Product does not include:

      1. Nespresso Business Solution machines; or
      2. Commercial sales, second-hand, refurbished, trade seconds of similar products as determined by Nespresso in its sole discretion; or
      3. Nespresso Vertuo machines.

    7. Participating Retailers

      Retailers who sell Participating Products in Australia and operate from shop fronts in Australia including both the physical shop front and online store operated by such retailers and which display promotional material.

      A Participating Retailer is not www.nespresso.com or the Nespresso Club via phone 1800 623 033 or Nespresso Boutiques.

    8. Offer

      1. Purchase any Offer 1 Participating Product and receive $80 to spend on Nespresso coffee capsules (“Coffee Credit”) via redemption from Nespresso.
      2. Purchase any Offer 2 Participating Product and receive $40 to spend on Nespresso coffee capsules (“Coffee Credit”) via redemption from Nespresso.
      3.  

        Simply visit www.nespressopromotion.com.au for all details and to submit your claim.


    9. Claim Method

      To claim, claimants must:

      1. Go to a Participating Retailer;
      2. Purchase a Participating Product from a Participating Retailer during the Promotional Period;
      3. Be or become a Nespresso Club Member;
      4. Visit the Website (www.nespressopromotion.com.au) to submit the Coffee Credit claim by 11:59pm AEDT on 28/2/21;
      5. You will receive email correspondence from Nespresso to confirm that your claim has been received, your claim has been approved and confirmation of the Coffee Credit being processed and instructions on how to redeem it. The Coffee Credit must be used in full in a single transaction of 50 capsules or more by 11.59pm AEDT on 28/3/21 where minimum spend applies and the total order amount must exceed the Coffee Credit. Purchases can be made online (visit www.nespresso.com) or by phoning the Nespresso Club on 1800 623 033 or by visiting a Nespresso boutique. Free standard delivery is included with redemption.

    10. Offer Delivery

      The Coffee Credit for Offer 1 or Offer 2 will be provided to the claimant within 10 business days after their claim has been validated and processed by the Promoter. Free standard delivery is included with redemption.

    11. Coffee Credit Use Conditions

      The Coffee Credit for Offer 1 or Offer 2 must be used to purchase Nespresso capsules from Nespresso channels where the Coffee Credit must be used in full in a single transaction by 11.59pm AEDT on 28/3/21.

      Claimants need to purchase 50 capsules or more (5 sleeves where each contain 10 capsules) in order to redeem the Coffee Credit and the total order amount must exceed the Coffee Credit. Minimum spend applies.

      The Coffee Credit cannot be used in conjunction with any other Nespresso promotion, offer or discount.

    12. Minimum Spend

      The Coffee Credit for Offer 1 or Offer 2 must be used in full in a single transaction of 50 capsules or more and the total order amount must exceed the $80 or $40 Coffee Credit.

      Claimants will have to spend an additional amount in order to redeem the Coffee Credit. For example:

      1. For Offer 1: Claimants may purchase 110 capsules (11 sleeves where each sleeve contains 10 capsules) of Original Line Volluto capsules at $0.73 per capsule at a total cost of $80.30. Following application of the $80.00 Coffee Credit, the claimant will have a minimum spend of $0.30. or
      2. For Offer 2: Claimants may purchase 60 capsules (6 sleeves where each sleeve contains 10 capsules) of Original Line Volluto capsules at $0.73 per capsule at a total cost of $43.80. Following application of the $40.00 Coffee Credit, the claimant will have a minimum spend of $3.80.
    13. Maximum Claims Permitted

      A maximum of three (3) claims in total will be accepted per customer during the Promotional Period, provided each claim represents the separate purchase of a Participating Product.

    14. Other Conditions

      1. The Offer is available to Australian residents aged 18 years and over who provide an Australian postal address and comply with these Terms of Offer. Employees of Nestlé Australia Ltd, any company associated with Nespresso, any company acting as a service provider for Nespresso and the employee’s immediate families are ineligible to claim this offer.
      2. Use with other offers: This Offer is not available in conjunction with any other Nespresso promotion, offer or discount. The offer is not available to customers who use points/rewards from a third party loyalty program as full payment towards a Participating Product at a Participating Retailer. The Offer is not valid for commercial sales, second-hand, refurbished, trade seconds or similar products as determined by Nespresso in its sole discretion.
      3. Verification: Nespresso reserves the right to verify the validity of all claims and reserves the right to disqualify any individual claimant or group of claimants for tampering with the claim process. Proof of purchase documentation (in the form of a purchase receipt) must clearly show the Participating Retailer, the Participating Product, the price paid and the date of the purchase. The serial number of the machine must also be provided to Nespresso. Claim details that are ineligible or incomplete will be considered void.
      4. Returns: Nespresso reserves the right to refuse any claim if the Participating Product is returned to the point of purchase.
      5. Privacy: Nespresso collects claimants’ personal information in order to conduct the Offer. All personal details are kept in accordance with the Nespresso Privacy Policy. Visit www.nespresso.com.au/en/pages/legal to access the Nespresso Privacy Policy.
      6. Receipt of claims: Claims are deemed to be received at the time of receipt into the Promoter’s database. The Promoter is not responsible for incorrect, inaccurate, incomplete, late, lost or misdirected information caused by an entrant or occurring during transmission.
      7. Not transferable: All Offers unless stated to the contrary are not transferable & cannot be converted to cash.
      8. Australian Consumer Law: These terms and conditions do not exclude or limit the application of any statutory provision (including a provision of the Competition and Consumer Act 2010) where to do so would contravene that statute or cause any part of these terms and conditions to be void.
      9. Tampering: The Promoter reserves the right to disqualify any individual claimant or group of claimants for tampering with the claim process. Tampering includes but is not limited to the utilisation of techniques designed to make multiple claims that are not associated with a separate eligible purchase or submitting a claim which is not otherwise in accordance with these terms.
      10. Technical Malfunction: If for any reason this Promotion is not capable of running as planned, whether caused by computer virus, mobile phone failure, line drop out, bugs, tampering, unauthorised intervention, fraud, technical failures or any other cause beyond the control of the Promoter which corrupt or affect the administration, security, fairness or integrity of the Promotion, the Promoter reserves the right in its sole discretion to modify the Promotion.
      11. Lay-bys: Lay-bys not paid in full by the end of the Promotional Period are excluded from this offer.
      12. Interest Free: Interest free purchases made at Participating Retailers are included in this offer. The claimant must provide Nespresso with the proof of purchase documentation (in the form of a receipt or valid invoice) that must clearly show the Participating Retailer, the Participating Product, the amount owing and the date of the purchase.

    Please be aware that some Credit Unions may not accept our payments. We are also unable to process into checking or credit accounts, please ensure all details are correct prior to submitting your claim.
    Account Name: *
    BSB: *
    Account Number: *
    Confirm Account Number: *

    Please confirm all details entered are correct, you may edit information by clicking the 'EDIT' button

    You can find it by:
    1. Accessing your Account Details Online
    2. Calling Nespresso on 1800 623 033
    3. Asking a Coffee Specialists at your nearest Boutique
    4. Looking at a previous communication from us

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